Email support
For detailed issues, screenshots, and sending account information, email is most effective
Answer: within 3060 minutes
950k Support: Contact, help, and fast replies
From Dhaka and across Bangladesh, reaching the 950k Support team is easy; for common questions, answers arrive within 10 minutes, and for complex matters, follow-ups are provided on the same day.
Download 950k APK
950k Contact Information at a Glance
4.9/5 rating, 56,827 reviews, and 717K+ active users rely on it
10 minutes
For common 950k Contact questions, initial responses come very quickly
99.1%
Support channels stay stable, so messages don't get lost
763+
Various app-related guides, setup, and account questions are covered
2016
Since then, 950k Support has become organized, step by step
Three quick contact channels
Each channel serves different purposes
App Live Chat
950k App: quick solutions for small questions are found; matters about login, APK, and settings are handled here
Answer: within 510 minutes
Telegram and WhatsApp
Dhaka users write more here at night for short updates, links, and fast follow-ups
Answer: within 1525 minutes
Help Center Question
Login issues: what to do?
950k Login page: password reset, then log in again
If download fails?
Download the new APK file; on Android, you must enable unknown sources once
Where is account information?
Go to the app's profile section where name, status, and recent activity are shown
3 steps to get help
Step 1: Enter information
Enter username, issue, and time; this helps get answers faster
Step 2: Choose channel
If quick, use live chat; for details, choose email
Step 3: See the follow-up
Answers usually come in the same thread; another message won't disrupt
How the support team works
The team follows a Dhaka-based schedule, so messages are read at all times of day in Bangladesh: morning, afternoon, and night
Questions about bKash, Nagad, and Rocket are handled by a separate team; 950k Support's answers are short, clear, and practical
App, Login, and Contact
In the 950k App, most common questions resolve themselves, but if there are issues, go from the 950k Contact page to the right channel
New users first set up 950k Login, then seek help; this is how things move quickly
Download the 950k App